Richard Kirby - 47
Sheffield

I originally contacted PTI in October 2003, after being discharged from the physiotherapy department at the Royal Hallamshire Hospital, where I had been receiving treatment for a back condition.

At my first visit, Sue Powers, my trainer at PTI, spent some considerable time with me to establish my goals and to find out about my medical history. Before letting me start in the gym Sue also consulted my former physiotherapist at the Hallamshire Hospital. As a novice to gym work, my first impressions later to be confirmed by experience, were that Sue was attentive, reassuring and professional.

Throughout the two years my exercise programme has been tailored to deal with specific demands of my back condition whilst also increasing my all round fitness and stamina. New exercises have been introduced gradually abd carefully yet, from the start, the work I have undertaken at PTI has always been challenging. Sue frequently varies my exercise routines and this helps to set fresh challenges and to maintain my confidence and motivation.

PTI's gym itself is small, relaxed and friendly with an impressive range of modern equipment. CLients are of all ages, backgrounds and abilities and I have seen many times the particular care that Sue and the other trainers take in making new starters feel at ease.

Over my two years of weekly visits to PTI, my needs have been met precisely and, at 47 years of age, I am fitter and stronger than I have been for many years.

I am delighted with the service I have received at Personal Trainers Incorporated and I have no hesitation in recommending them.